Customer service desk

Our friendly Customer Service Desk team are here to help you.  The desk is open during normal trading hours and is located on the ground level opposite Lovisa and next to Factorie.

Our team can provide you with a wide range of helpful information including Gift Card sales, and the loan of wheelchairs and pushchairs.

Phone enquiries are welcome on +64 7 839 8563.

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Parents' rooms

Our parents’ rooms are child friendly spaces designed for your convenience. They are equipped with microwaves, bottle warmers, toddler toilets, change tables and screened seated areas for your feeding privacy.

Parents’ rooms are located:

  • in the amenities area down the corridor next to Factorie by the Customer Service desk
  • in the amenities area down the corridor next to Stevens
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Toilets

Our toilets are located:

  • on the ground floor down the corridor next to Factorie
  • on the ground floor down the corridor next to Stevens
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